Following years of steady growth, the ICT sector is embracing a period of fast-paced innovation. While the telecoms and business process outsourcing (BPO) industries in Sri Lanka are reaching maturity, efforts are being focused on developing more innovative and highend products. The sector’s organic growth is benefitting other industries, such...
As more commercial transactions move online and the digital economy continues to expand into every facet of the traditional analogue economy, businesses are gaining access to new channels to reach existing clients and expand their market share with competitive digital offerings. For consumers, the digital growth promises easier access to and...
How do you assess the potential of the ICT/ business process management (BPM) sector to make a greater contribution to the national economy?
Policymakers are in the process of developing Sri Lanka’s first Digital Economy Strategy in an effort to harness technological innovation to boost productivity across sectors and promote inclusive growth. Development of the strategy, which began in 2017, is being spearheaded by the Ministry of Digital Infrastructure and Information Technology...
Following years of steady growth, the ICT sector is embracing a period of fast-paced innovation. While the telecoms and business process outsourcing industries in Sri Lanka are reaching maturity, efforts are being focused on developing more innovative and high-end products. The sector’s organic growth is benefitting other industries, such as agriculture, manufacturing and tourism, and...
Sri Lanka’s progress with free trade agreements, finance reforms, and growth strategies for manufacturing and ICT should encourage increased foreign direct investment. Sri Lanka was named the top travel destination for 2019, and the government’s 2025 development strategy aims to increase public-private partnerships, nurture innovation and increase investment in special economic zones.
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