• ICT

    OBG’s coverage of the telecoms sector looks at market structure, regulatory framework, government goals, foreign participation and the roll-out of new technologies. Our ICT analysis reviews hardware and software markets, corporate spending, national bandwidth and government support.
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How can Sri Lanka best continue to position itself as a knowledge services centre amid increasing competition in the region?

 

After years of strong economic growth and population expansion, Sri Lanka’s telecoms and IT sectors face increasing demand for a wider range of services. At the same time, a more tech-savvy populace has increasing expectations of service standards and quality, as technological changes reach greater numbers of people.

 

Business process outsourcing (BPO), has become an increasingly important part of Sri Lanka’s economy. The country’s BPO industry recorded export revenue of $850m in 2015, according to figures from the Central Bank of Sri Lanka, making it the country’s fifth-largest export revenue earner that year. Industry leaders expect this number to rise to...

While reduced oil prices are undoubtedly a concern for the emirate’s authorities, economic diversification efforts of recent years mean Abu Dhabi is well placed to weather a prolonged period of subdued prices. Vision 2030 meanwhile contains a raft of goals that will further reduce the emirate’s reliance on hydrocarbons, and continue to foster the emergence of a more sustainable and knowledge-based economy in the years ahead.

Chapter | ICT from The Report: Sri Lanka 2017

After years of strong economic growth and population expansion, Sri Lanka’s telecoms and IT sectors face increasing demand for a wider range of services. At the same time, a more tech-savvy populace has increasing expectations of service standards and quality, as technological changes reach greater numbers of people. With a dedicated government ministry ensuring that the activities of the...

Positioned between west and east Asia, Sri Lanka sits on a major maritime route between Europe and the Far East and its natural resources have made it a trading centre for millennia.

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