Efforts to stimulate growth in the Indonesian economy took a key step forward in February, with the introduction of new measures aimed at increasing foreign direct investment (FDI) and supporting the country’s small and medium-sized enterprises (SMEs).
The government of Papua New Guinea has rolled out a new plan to support small and medium-sized enterprises (SMEs) by improving access to finance and training.
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How can the Philippines ensure the orderly decentralisation of business process outsourcing (BPO) growth as urban areas reach maturity?
Rarely has a new industry traced the trajectory from concept to prime economic driver as quickly as business process outsourcing (BPO) has in the Philippines. In a very short time span, BPO has grown from a handful of contact centres to a global back-office resource hub and call-centre capital of the world, drawing jobs and investment from all...
The success of the voice segment of the business process outsourcing (BPO) industry has enticed many clients to fold non-voice, higher-value process outsourcing services into their offshore BPO operations in order to expand and compete more effectively and economically. These higher-value non-voice services include the outsourcing of data-...
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