The government of Trinidad and Tobago announced an ICT development plan for 2014-18, known as smarTT, in November 2013. Prior to the programme’s launch, the minister of science and technology, Rupert Griffith, stressed the contribution that the sector could make to T&T’s development.
Number portability enables both fixed-line and mobile customers to keep the same number when changing from one telecoms operator to another. By most measures, it is considered an essential consumer right, as well as a way to increase competition in the market. Implemented for the first time in Hong Kong in 1995, the process soon became available in most European states,...
Panama’s ICT sector is a key enabler of the country’s high-growth, services-based economy. Strong technical infrastructure coupled with a robust legal regime present favourable conditions for local and international technology companies. The “Global Information Technology Report 2015”, published by the World Economic Forum, ranked Panama 51st amongst 143 countries in...
New spectrum allocations and a fourth mobile licence offering are expected to provide a fillip for Turkey's telecoms sector, which in recent years has benefitted from rising mobile and internet penetration, driven by its young, tech-savvy population. In March 2015 the transport and communications minister, Lütfi Elvan, announced a tender for 4G...
Turkey’s IT sector is in the midst of a busy and prosperous period marked by rapid, widespread development in internet services, infrastructure investment and ecommerce activity. Internet growth is being driven by extensive fibre-optic expansion, increased adoption of 3G mobile internet and planned nationwide 4G network services that will...
As the private sector increasingly focuses on customer service as a way to retain business, Turkey’s call centre and business process outsourcing (BPO) sector has gained considerable traction in recent years. Already home to thousands of BPO centres covering operations for telecoms operators, airlines and financial institutions, the industry will...
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