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As with other business process outsourcing (BPO) hubs around the world, the Philippines is gearing up to face the significant challenges and opportunities presented by recent advances in artificial intelligence (AI) and robotic process automation (RPA). This new wave of technology will likely be a major disruptor for the industry in the years...

Decades of underinvestment in critical infrastructure, combined with rapid urbanisation, has exacerbated congestion in the Philippines, with the situation becoming particularly acute within the Metro Manila area. In an effort to more evenly distribute economic opportunities around the country and alleviate pressure on Manila, the country is...

Favourable government policies and a growing, increasingly urbanised population have created fertile ground for the expansion of the Philippines’ construction sector in recent years. Driven by major investments in transport networks, residential complexes and social housing, the construction industry grew at an average annual rate of 12% from...

Since the inauguration of the administration of President Rodrigo Duterte in 2016 the government has made the development of infrastructure its leading priority. As part of the Build, Build, Build (BBB) programme, a range of projects have been pushed through, including those to upgrade and expand the transport network across the country in...

Ranking consistently among the top global providers of business process outsourcing (BPO), the Philippines is now undertaking a significant widening and deepening of its portfolio of third-party services. The sector has begun its transition to higher-skilled and more value-added operations, while also adapting to the challenge of new...

Insufficient levels of affordable housing across urban centres is one of the more complex issues facing the government, with the challenge compounded by the pace of urbanisation currently under way.