How can the Philippines strengthen its attractiveness as a knowledge process outsourcing destination for call centre operations?
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Interviews & Viewpoints | Maria Cristina Coronel, President, Pointwest Technologies: Interview from The Report: The Philippines 2017
Articles & Analysis | Philippines BPO sector remains competitive with voice and value-added services from The Report: The Philippines 2017
The Philippines’ business process outsourcing (BPO) sector is an economic powerhouse and one of the largest white-collar employers in the country. It benefits from over a decade of pro-investment government policies, a young and well-educated workforce, and rising foreign investment in both third-party contact centres and global in-house call...
Articles & Analysis | Philippines BPO segment expanding outside Metro Manila from The Report: The Philippines 2017
With rental rates in Metro Manila rising from $21.80 per sq foot in 2014 to over $31 in 2016 and the majority of new graduates located outside of the capital, the Philippines’ business process outsourcing (BPO) industry is increasingly looking to decentralise investment and activities to a portfolio of emerging secondary cities.
This chapter contains hotel listings for business and leisure travellers, useful contact information for government ministries, phone numbers for business associations and other institutions, as well as helpful tips for new arrivals to the country.
Chapter | Legal Framework from The Report: The Philippines 2017
This chapter examines the Philippines’ legal system, focusing on rules and regulations revised in 2016, new directives that affect investors, procurement and other key areas.
It also features an interview with Sylvette Tankiang, Senior Partner, V&A Law.
This chapter examines the Philippines’ tax regime, focusing on the territorial system for foreign companies and individuals, financial reporting framework, special economic zone tax benefits and other key areas.
It also features an interview with Marivic Españo, Chairperson and CEO, P&A Grant Thornton.