With the July 2014 election of a new president, Joko Widodo, a new mood of confidence and optimism is palpable in Indonesia, the world’s third-largest democracy and most populous majority-Muslim nation. Hopes are high that a new dynamism in Jakarta will see many long-standing challenges addressed. At the same time, the country’s economic expansion is continuing apace, with a...
As the dominant political and economic power in the ASEAN bloc, Indonesia’s participation in the ASEAN Economic Community’s (AEC) planned integration this year will have significant ramifications for domestic growth, trade flows and immigration. Although AEC integrations is expected to significantly bolster the region’s attractiveness to foreign investment, simultaneously...
New spectrum allocations and a fourth mobile licence offering are expected to provide a fillip for Turkey's telecoms sector, which in recent years has benefitted from rising mobile and internet penetration, driven by its young, tech-savvy population. In March 2015 the transport and communications minister, Lütfi Elvan, announced a tender for...
Turkey’s IT sector is in the midst of a busy and prosperous period marked by rapid, widespread development in internet services, infrastructure investment and e-commerce activity. Internet growth is being driven by extensive fibre-optic expansion, increased adoption of 3G mobile internet and planned nationwide 4G network services that will...
As the private sector increasingly focuses on customer service as a way to retain business, Turkey’s call centre and business process outsourcing (BPO) sector has gained considerable traction in recent years. Already home to thousands of BPO centres covering operations for telecoms operators, airlines and financial institutions, the industry...
The telecoms sector in Turkey has long been viewed as a rising star, with a young, digitally adept population and rising personal incomes driving demand in the mobile voice and data segments. In recent years, the industry has been affected by less-strong macroeconomic fundamentals, including a weaker lira, as well as some restrictive...
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