Sugar is the Philippines’ third-most-valuable cash crop export behind bananas and pineapples, and it retains a unique position in the country due to its value both as an export commodity and a crucial input for the domestic biofuels programme. This double-edged demand has led to a substantially undersupplied domestic market, as biofuel...
With strong economic growth and rising incomes – partly driven by a leading global IT-business process outsourcing (BPO) industry – IT in the Philippines has long been a government priority. The sector has sustained double-digit growth in recent years, riding the wave of increased smartphone adoption and other mobile choices by consumers, as...
The Philippines’ telecoms sector is preparing to welcome a possible new player into the field in 2016. The likely new telco provider will be established by San Miguel, a Philippine conglomerate mostly involved in food, beverage and packaging, but also telecoms. However, the country’s two major telcos, the Philippine Long Distance Telephone...
With one of the most connected online populations in the region, the Philippines offers many areas of potential growth for telecoms companies, both in terms of selling services and devices. With the introduction of a new operator in 2016, the competition to capture market share is going to increase.
The success of the voice segment of the business process outsourcing (BPO) industry has enticed many clients to fold non-voice, higher-value process outsourcing services into their offshore BPO operations in order to expand and compete more effectively and economically. These higher-value non-voice services include the outsourcing of data-...
Rarely has a new industry traced the trajectory from concept to prime economic driver as quickly as business process outsourcing (BPO) has in the Philippines. In a very short time span, BPO has grown from a handful of contact centres to a global back-office resource hub and call-centre capital of the world, drawing jobs and investment from all...
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