How is the Philippines suited for growth in the business process outsourcing (BPO) sector?
How is the Philippines suited for growth in the business process outsourcing (BPO) sector?
Offering little to no experience or expertise prior to 2003, the meteoric growth of the Philippines’ business process outsourcing (BPO) industry has largely been due to the availability of good infrastructure alongside a large and trainable talent pool with a unique cultural affinity with the US and other Western markets. Recognising the catalyst for national development...
In 2003 the Philippines’ potential as a business process outsourcing (BPO) centre was fully realised after a five-year trial phase. The industry had a compound annual growth rate (CAGR) of 30% from 2006-10, surpassing the 15% global average, according to the Business Processing Association of the Philippines (BPAP).
With mounting evidence that global economic activity is tipping towards a further slowdown, the Bangko Sentral ng Pilipinas (BSP) is actively deploying monetary policy to spur domestic demand while at the same time maintaining price stability.
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