Competition in Saudi Arabia’s telecoms sector continues to grow, with companies continually seeking to invest in the infrastructure that will connect customers to a broader range of communications services. As the number of mobile internet users continues to rise, the Kingdom’s operators are seeing demand for traditional voice and text services become gradually displaced by data services and...
The Middle East ICT
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Chapter | Telecoms & IT from The Report: Saudi Arabia 2015
The accession of King Salman bin Abdulaziz Al Saud in January 2015 was the start of a new chapter for the Kingdom, and with the fall in global oil prices and continued regional turbulence there are undoubtedly challenges to be met. However, domestic stability, combined with the government’s commitment to major development projects and sustained focus on economic diversification, indicate a positive overall outlook for the country moving forward.
Interviews & Viewpoints | Mehmet Nalbantoğlu, CEO, KoçSistem: Interview from The Report: Turkey 2015
What factors are driving demand for IT services and infrastructure in the Turkish market?
Articles & Analysis | Next generation: The country rolls up its sleeves to launch its 4G mobile network from The Report: Turkey 2015
New spectrum allocations and a fourth mobile licence offering are expected to provide a fillip for Turkey's telecoms sector, which in recent years has benefitted from rising mobile and internet penetration, driven by its young, tech-savvy population. In March 2015 the transport and communications minister, Lütfi Elvan, announced a tender for 4G...
Articles & Analysis | Servers of joy: Mobile networks and fibre-optic cables are expanding to meet demand from The Report: Turkey 2015
Turkey’s IT sector is in the midst of a busy and prosperous period marked by rapid, widespread development in internet services, infrastructure investment and ecommerce activity. Internet growth is being driven by extensive fibre-optic expansion, increased adoption of 3G mobile internet and planned nationwide 4G network services that will...
Articles & Analysis | Who you gonna call?: The take-off of business process outsourcing in Turkey from The Report: Turkey 2015
As the private sector increasingly focuses on customer service as a way to retain business, Turkey’s call centre and business process outsourcing (BPO) sector has gained considerable traction in recent years. Already home to thousands of BPO centres covering operations for telecoms operators, airlines and financial institutions, the industry will...