After years of strong economic growth and population expansion, Sri Lanka’s telecoms and IT sectors face increasing demand for a wider range of services. At the same time, a more tech-savvy populace has increasing expectations of service standards and quality, as technological changes reach greater numbers of people. With a dedicated government ministry ensuring that the activities of the...
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Positioned between west and east Asia, Sri Lanka sits on a major maritime route between Europe and the Far East and its natural resources have made it a trading centre for millennia.
Interviews & Viewpoints | Rodolfo A Salalima, Secretary, Department of Information and Communications Technology (DICT): Interview from The Report: The Philippines 2017
How can the Philippines work to accelerate digital inclusion, and what lCT-enabled technology would best serve this purpose?
Articles & Analysis | Deregulation in Philippines' telecoms sector improves service and quality from The Report: The Philippines 2017
Surging activity and investment have benefitted the Philippines’ telecommunications industry in the decades following its deregulation, with mobile penetration increasing rapidly among a large population of digitally literate consumers. Although the market remains dominated by two operators, rising competition between them saw capital...
Articles & Analysis | BPO and telecoms investment requires expansion of Philippines' IT infrastructure from The Report: The Philippines 2017
Supported by rapid expansion of the business process outsourcing (BPO) industry and new investment in mobile broadband and fibre-optic networks, the Philippines’ IT sector has undergone significant growth in recent years. At the same time, internet speed and quality remains low, and costs high, challenges exacerbated by the country’s geography...
Articles & Analysis | New state agency to implement Philippines' ICT agenda from The Report: The Philippines 2017
The ICT sector is set to benefit from the establishment of a new, dedicated department to guide its development, after the previous administration moved to split the functions of the Department of Transportation and Communications (DTC) in 2016. Creation of the Department of Information and Communications Technology (DICT) had been in the...