Asia ICT

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After a year of external expansion and internal reorganisation due to Covid-19, South-east Asia’s super apps appear to be looking towards mergers and public listings as a strategy for future development.

– Lockdowns accelerated the digital transformation in emerging economies

– ICT-based solutions facilitated remote learning and working

– Apps and digital platforms became essential to everyday life

– Digitalisation strengthened the long-term competitiveness of SMEs

 

The Philippine authorities have worked to develop the digital economy in recent years, prioritising strengthened internet service provision and a more competitive telecoms market. This proved to be fruitful after the onset of the Covid-19 pandemic in early 2020, which saw an increased reliance on online services and digital technologies during...

 

Business process outsourcing (BPO) was disrupted by fluctuations in demand and restrictions on the mobility of workers during the early part of the Covid-19 pandemic, but there are signs that new engines of growth are emerging that could bode well for the longer-term development of the sector.

 

In what ways did Covid-19 measures alter consumer perceptions of cashless transactions, and to what extent will this fuel the digital economy?

 

In an effort to promote social distancing and restrict the movement of people during the Covid-19 pandemic, retailers selling hardware, clothing and electronics were mandated to close during the Philippines’ strictest lockdown phase. However, grocery and convenience stores, as well as delivery services, were deemed essential businesses and...

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