The government of Papua New Guinea has rolled out a new plan to support small and medium-sized enterprises (SMEs) by improving access to finance and training.
Asia Economy
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Chapter | Table of Contents from The Report: The Philippines 2016
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Interviews & Viewpoints | David Rizzo, Asia Pacific President, Teleperformance: Interview from The Report: The Philippines 2016
How can the Philippines ensure the orderly decentralisation of business process outsourcing (BPO) growth as urban areas reach maturity?
Articles & Analysis | The Philippines' business process outsourcing sector expands into high-value services from The Report: The Philippines 2016
Rarely has a new industry traced the trajectory from concept to prime economic driver as quickly as business process outsourcing (BPO) has in the Philippines. In a very short time span, BPO has grown from a handful of contact centres to a global back-office resource hub and call-centre capital of the world, drawing jobs and investment from all...
Articles & Analysis | Higher-value services offer skilled job opportunities in the Philippines from The Report: The Philippines 2016
The success of the voice segment of the business process outsourcing (BPO) industry has enticed many clients to fold non-voice, higher-value process outsourcing services into their offshore BPO operations in order to expand and compete more effectively and economically. These higher-value non-voice services include the outsourcing of data-...
