Ghana has taken significant steps to digitise public services and support the shift to online platforms for business and commerce. The rollout of these initiatives, coupled with increased mobile and data penetration, put the economy in a stronger position to navigate the Covid-19 pandemic as many activities migrated online.
Ghana’s ICT sector has proven to be one of the country’s fastest-growing industries in recent years, with key market players offering more innovative products as data traffic surged amid the Covid-19 pandemic in 2020. Looking ahead, policy efforts are likely to bolster growth due to the strategic importance of ICT in digital and industrial...
Financial technology (fintech) has been gaining momentum in Nigeria as start-ups look to create innovative solutions to fill socio-economic gaps such as exclusion from the formal banking system. An estimated 56% of Nigerian adults are unbanked and 36.8% do not have access to financial services. The country’s more than 200 fintech firms – which...
While the Covid-19 pandemic rapidly accelerated a worldwide trend of digital transformation, inadequate infrastructure has hampered the shift in many emerging economies, limiting their capacity to fully capitalise on the opportunities stemming from the disruption. As such, it is necessary for public and private actors to collaborate on closing...
Nigeria is one of Africa’s largest ICT markets in terms of its share of telecoms subscribers and internet users, according to the US International Trade Administration. The ICT sector is a critical driver of non-oil growth and a significant contributor to the country’s GDP. Furthermore, it is an enabler for digitalisation and the development...
Drawing on its location between Europe, the Middle East and Africa; its youthful, educated, tech-savvy and multi-lingual population; and strong IT infrastructure, Egypt has become a destination for business process outsourcing (BPO). The budding segment has been supported by the government, which offers financial incentives to outsourcing...
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