The ICT sector is perhaps Myanmar’s most advanced area of the steadily growing economy. Nevertheless, the era of easy growth and customer acquisition for telecommunications players has come to an end, and a new phase of intense competition has ensued. Myanmar has wide-ranging plans to grow its digital economy and is actively engaging in efforts to improve the foundations of its digital ecosystem and convert its smartphone-wielding population into online consumers. However, it will require significant development of a policy framework, as well as investment in digital literacy and ICT skills, to realise the country’s potential. As the ICT sector matures, there is room for companies to grab market share in the country’s nascent but fast-growing digital economy. This chapter contains interviews with U Thant Sin Maung, Minister of Transport and Communications; and Alok Kumar, Group CEO, Oway.
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