Saudi Arabia’s ICT sector is primed for considerable expansion in the coming years as digital technologies become ever-more central to cross-sectoral operations and performance. Recently, the government has made significant financial and time savings after successfully shifting many internal processes and public services online, raising efficiency, productivity and coordination across and between its various ministries. Multiple government bodies have been formed over the past decade to oversee the progressive integration of disruptive digital innovations into daily life, with notable expansion in the e-banking and e-commerce spaces signalling an increased public appreciation of and familiarity with electronic processes.
This chapter contains interviews with Osama Al Dosary, CEO, Salam; and Omer Alnomany, CEO, solutions by stc.