KUALA LUMPUR

INTERCONTINENTAL KUALA LUMPUR

165, Jalan Ampang 50450
Kuala Lumpur
T: 603 2782 6000
F: 603 2161 1122
www.intercontinental-kl.com.my

Rooms: 473 rooms and suites.

Business & Conference Facilities: Two pillarless ballrooms, eight meeting rooms, LCD projector, LED lighting, Wi-Fi, mobile device charging station.

Health & Leisure Facilities: Spa, 24-hour fitness centre, outdoor swimming pool, kiosk.

Guest Services: 24-hour service, InterContinental Concierge, complimentary shuttle, limousine, valet, high-speed internet, coffee- and tea-making facilities, safe deposit boxes, babysitting, security, male and female prayer rooms, Club InterContinental.

Wining & Dining: Serena Brasserie, Tao Chinese Cuisine, Tatsu Japanese Cuisine, Bentley’s Pub, IVIV ( OneSixFive) Lounge & Bar, 24-hour in-room dining.

HOLIDAY INN KUALA LUMPUR GLENMARIE

1 Jalan Usahawan U1/8,
Seksyen U1 40250 Shah Alam,
Selangor
T: 603 7802 5200
F: 603 7802 5288
www.holidayinn.com/glenmarie

Rooms: 260 rooms.

Business & Conference Facilities: 16 function rooms.

Health & Leisure Facilities: Olympic-size and free-form swimming pools, two 18-hole golf courses, squash and tennis courts, gym and playroom.

Guest Services: Business centre, executive club, limo services, shuttle service.

Wining & Dining: Kites Restaurant, Garden Terrace, Fu Rin Japanese restaurant, Phoenix Chinese restaurant, The Glen Lounge, The Mix.

PULLMAN KUALA LUMPUR BANGSAR

No. 1, Jalan Pantai Jaya,
Tower 3 59200 
Kuala Lumpur 
T: 603 2298 1888
F: 603 2298 1999
h7962@accor.com
www.pullmankualalumpur.com

Rooms: 513 rooms and suites.

Business & Conference Facilities: 12 meeting rooms and two large pillarless ballrooms that can accommodate up to 2000 guests.

Health & Leisure Facilities: Fitness centre and spa, outdoor swimming pool and jacuzzi.

Guest Services: Wi-Fi, 24-hour reception with dedicated group check-in, concierge services, valet parking, laundry, free shuttle services, car park.

Wining & Dining: LINK all-day dining, La Cucina mediterranean restaurant, The Lounge, Petit Café.

MICASA ALL-SUITE HOTEL KUALA LUMPUR

368B, Jalan Tun Razak
50400 Kuala Lumpur
T: 603 2179 8000
F: 603 2161 1186
infokul@micasahotel.com
www.micasahotel.com

Rooms: 242 suites.

Business & Conference Facilities: Audiovisual equipment, business centre, copier, fax, administrative services, meeting room, Wi-Fi access.

Health & Leisure Facilities: Gym and swimming pool.

Guest Services: 24-hour reception, concierge and security services, parking, daily newspaper, high-speed Wi-Fi, concierge services, maps, airline assistance, luggage storage, laundry and dry cleaning, self-service laundrette, in-room dining, gym, salt-water swimming pool, babysitting service, shuttle service.

Wining & Dining: Cilantro Restaurant & Wine Bar, Tapas Bistro & Bar, The Deli.

PREMIERA HOTEL KUALA LUMPUR

Menara MARA, 232
Jalan Tuanku Abdul Rahman
50100 Kuala Lumpur
T: 603 2615 1000
F: 603 2697 1118
www.impiana.com

Rooms: 90 rooms.

Business & Conference Facilities: Ballroom, conference rooms, meeting rooms, seminar rooms.

Guest Services: 24-hour concierge, business centre services, courier, mail and storage, on-call doctor, currency exchange, laundry and dry cleaning, limousine and valet service, prayer facilities.

Wining & Dining: The Coffee House, The Lounge, in-room dining.

ONE-STOP RESIDENCE HOTEL & OFFICE

Gate 3, Main Lobby,
Metro Mall Jalan Metro Pudu 2,
Fraser Business Park
55100 Kuala Lumpur
T: 603 9223 9899
F: 603 9223 1933
www.one-stop.com.my

Rooms: 209 rooms.

Business & Conference Facilities: Three units of conference rooms available with public address systems.

Health & Leisure Facilities: Swimming pool, fitness centre, tennis court, children’s playground.

Guest Services: Shuttle service, 24-hour front desk, laundry and dry cleaning, fax, photocopying.

SERVCORP SERVICED OFFICES

Level 33, Ilham Tower No. 8,
Jalan Binjai 50450
Kuala Lumpur
T: 603 2117 5100
F: 603 2117 5151
www.servcorp.com.my

Features & Amenities: Serviced offices, coworking spaces, high-speed internet.

LEVEL 23, NU TOWER 2

Jalan Tun Sambanthan
Kuala Lumpur Sentral
50470 Kuala Lumpur
T: 603 2727 1888
F: 603 2727 1818
www.servcorp.com.my

Features & Amenities: Serviced offices, coworking spaces, high-speed internet. 

LEVEL 36, MENARA CITIBANK

165 Jalan Ampang
50450 Kuala Lumpur
T: 603 2169 6188
F: 60v3 2169 6168
www.servcorp.com.my

Features & Amenities: Serviced offices, coworking spaces, high-speed internet.

GRANDIS HOTELS AND RESORTS

Suria Sabah Shopping Mall
1A, Jalan Tun Fuad Stephens
88000 Kota Kinabalu
T: 608 8522 888
F: 608 8522 997
www.hotelgrandis.com

Rooms: 188 rooms including suites.

Business & Conference Facilities: Two meeting rooms, boardroom, high-speed internet access, business centre.

Health & Leisure Facilities: Rooftop pool, gymnasium.

Guest Services: Internet, 24-hour reception, concierge, room service, 24-hour security, daily housekeeping, laundry and dry cleaning, tour desk.

Wining & Dining: Rosea Cafe, Sky Blu Bar, Piano Lounge.

THE KLAGAN HOTEL

Unit 25-28, Ground Floor, 8th–10th Floor,
Block D Warisan Square,
Jalan Tun Fuad Stephens
88000 Kota Kinabalu
T: 608 8488 908
F: 608 8488 909
enquiry@theklagan.com
www.theklagan.com

Rooms: 208 rooms.

Business & Conference Facilities: Three meeting rooms and a state-of-the-art banquet hall.

Guest Services: All rooms equipped with coffee- and tea-making facilities, Wi-Fi, satellite TV, telephone, minibar, in-room safe and prayer mat.

Wining & Dining: Wanyan Rooftop Cafe with authentic local cuisine, Lobby Lounge.

BORNEO RAINFOREST LODGE IN DANUM VALLEY

Block D, Lot 10, Ground Floor,
Sadong Jaya Complex
88100 Kota Kinabalu
T: 608 8266 637
F: 608 8251 636
info@borneonaturetours.com
www.borneonaturetours.com

Rooms: Three premium villas, 17 deluxe chalets, 10 standard chalets, all with en-suite bathrooms.

Business & Conference Facilities: Theatre-style conference room with capacity for 40 people.

Health Facilities: JariJari Spa.

Leisure Facilities: Tree-top canopy walk, guided jungle trekking, tubing down the Danum River, night safaris, natural jacuzzi, animal spotting.

Guest Services: Airport transfer, free Wi-Fi, butler services for premium villas, laundry services.

Wining & Dining: Merbau Restaurant.

THE KLAGAN REGENCY

TB-00-01, 1B Hypermall,
Jalan UMS 88450
Kota Kinabalu
T: 608 8529 888
F: 608 8529 889
info@theklaganregency.com
www.theklaganregency.com

Rooms: 269 rooms.

Business & Conference Facilities: Three meeting rooms, Grand Ballroom.

Health & Leisure Facilities: Outdoor pool, gymnasium.

Guest Services: All rooms equipped with Wi-Fi, complimentary coffee- and tea-making facilities, in-room safe, flat-screen TV, work desk, telephone.

Wining & Dining: Libaran Café, Kolapi Bar & Lounge, in-room dining.

GAYANA ECO RESORT

Lot 6 Tanjung Lipat Jalan Gaya,
88300 Kota Kinabalu
T: 608 8380 390
F: 608 8247 390
info@gayana-eco-resort.com
www.gayana-eco-resort.com

Rooms: 52 villas.

Business & Conference Facilities: Ballroom with capacity for 150 people.

Health & Leisure Facilities: Solace Spa, marine ecology research centre, PADI-certified dive centre.

Guest Services: Wi-Fi, 24-hour reception, daily housekeeping, transportation.

Wining & Dining: Alu Alu Seafood, Macac Restaurant, Latitude Lounge.

IMPERIAL HOTEL KUCHING

Jalan Datuk Tawi Sli
93250 Kuching,
Sarawak
T: 608 2588 999
F: 608 2588 998
www.imperialhotelkuching.com.my

Rooms: 339 rooms and suites, including two executive floors. Each room has complimentary Wi-Fi and a wired internet access point.

Business & Conference Facilities: Business and conference facilities covering 5856 sq metres. Two grand ballrooms. Nine meeting rooms, equipped with built-in LED screen, wireless telecommunication and audiovisual equipment. Spacious pre-function foyer areas, VIP lounge and covered outdoor garden terrace.

Health & Leisure Facilities: Fitness centre, sauna and steam room, outdoor swimming pool.

Guest Services: Airport shuttle, central business district shuttle, babysitting services, concierge and bell services, wake-up call, business centre.

Wining & Dining: Imperial Garden Restaurant, Lobby Lounge, in-room dining.

HOTEL SENTRAL GEORGETOWN

No.12 Lorong Kinta
10400 Georgetown,
Penang
T: 604 2181 111
F: 604 2269 191
www.hotelsentralgeorgetown.com.my

Rooms: 137 rooms.

Business & Conference Facilities: Meeting room and function room.

Guest Services: Concierge, room service, internet kiosk, shuttle service, free Wi-Fi, prayer facilities, chemist, limousine transfer, parking.

Wining & Dining: Nu Orient Coffee House.

HOLIDAY INN RESORT PENANG

No. 72, Batu Ferringhi
11100 Penang
T: 604 8866 666
penang.holidayinnresorts.com

Rooms: 350 rooms.

Business & Conference: Five meeting rooms.

Health & Leisure Facilities: Gymnasium, bicycle rental, beach activities.

Guest Services: 24-hour room service, outdoor pool, Wi-Fi access, retail shop, tour desk. minibar, coffee-and tea-making facilities, iPod dock, hairdryer.

Wining & Dining: Terrace Cafe serving international cuisine, Hari’s Poolbar, Lobby Lounge, Deli.

THE ROYALE BINTANG PENANG

1 & 2, Pengkalan Weld, 
George Town 10300
Penang
T: 604 259 8888
F: 604 2501 111
info@royalebintang-penang.com
www.royalebintang-penang.com

Rooms: 180 rooms.

Business & Conference Facilities: Internet, meeting rooms, voice mail, fax, telephone.

Health & Leisure Facilities: Gymnasium, poolside barbecue area, swimming pool, bar and lounge.

Guest Services: 24-hour reception, daily housekeeping, laundry and dry cleaning, 24-hour security, newspapers, concierge, taxi service.

Wining & Dining: Two restaurants, tea room, bar & lounge. 

HOTEL JEN PUTERI HARBOUR

Persiaran Puteri Selatan,
Puteri Harbour
79000, Iskandar Puteri
T: 607 560 8888
F: 607 560 8999
hjph@hoteljen.com

Rooms: 283 rooms.

Business & Conference Facilities: Five meeting and function rooms, Grand Ballroom.

Health & Leisure Facilities: Health club, steam room, outdoor swimming pool with jacuzzi, massage room, mountain bike rental with GoPro camera.

Guest Services: Wi-Fi, 24-hour room service, same-day laundry, limousine service and car rental, parking, vending machines, free scheduled shuttle to LEGO-LAND.

Winning & Dining: On-the-Go, Harbour Café, Lobby Lounge, SkyBar.

GRAND PARAGON HOTEL JOHOR BAHRU

18, Jalan Harimau,
Taman Century 80250,
Johor Bahru
T: 607 268 5222
F: 607 268 5333
info@grandparagonhotel.com.my
www.grandparagonhotel.com.my

Rooms: 358 rooms, suites and apartments.

Business & Conference Facilities: Business centre, seven meeting rooms with capacity for 300 people, two ballrooms with capacity for 580 people.

Health & Leisure Facilities: Gymnasium, swimming pool, spa and sauna, steam bath, massage centre, salon, branded goods shops and convenience store.

Guest Services: Wi-Fi, 24-hour reception, concierge, 24-hour room service, limousine and valet service.

Wining & Dining: Café Para Para (24-hour coffee house), Kishin-Tei Japanese restaurant, The Elite Club (members only), Sky Lounge, Paragon Ginza Lounge.

BAGUSS HOTEL & SERVICED APARTMENT

Plaza Mentari (Sun City),
Jalan Kuning, Taman Pelangi
80400, Johor Bahru
T: 607 338 1188
F: 607 335 5788
enquiry@bagusshotel.com
bagusshotel.com

Rooms: 91 rooms, 18 apartments.

Health & Leisure Facilities: swimming pool, cafe.

Guest Services: Wi-Fi, 24-hour reception, car park.

THISTLE JOHOR BAHRU

Jalan Sungai Chat 80100,
Johor Bahru
T: 607 222 9234
F: 607 223 2718
reservations-malaysia@thistle.com.my
www.thistle.com

Rooms: 382 rooms with city or Straits of Johor view.

Business & Conferences Facilities: Eight meeting rooms with capacity for 100 people, the Orchid Ballroom with capacity for 800.

Health & Leisure Facilities: Gymnasium, swimming pool, two tennis courts, spa and massage centre.

Guest Services: Wi-Fi, room service, convenience store, parking, shuttle service to Johor Bahru City Centre, Johor Premium Outlets and LEGOLAND.

Wining & Dining: Glass all-day dining, Steps Lobby Lounge, The Hive Bar, Oasis Italian Restaurant, Fresh buffet, Arondina private rooftop restaurant.

THISTLE PORT DICKSON RESORT 

KM 16 Jalan Pantai,
Teluk Kemang 71050,
Si Rusa, Port Dickson
T: 606 648 2828
F: 606 662 7999
reservation-malaysia@thistle.com.my

Rooms: 251 rooms.

Business & Conference Facilities: 10 meeting rooms, Seri Menanti Ballroom, Minangkabau Ballroom.

Health & Leisure Facilities: Gym, golf course, pool, karaoke room, games rooms, bicycle track, spa.

Guest Services: Wi-Fi, 24-hour room service, parking.

Wining & Dining: Cumulus bar, Fresh, Glass, Chinoise. Society in Malaysia is both multicultural and tolerant. Politeness is an integral part of the culture, particularly as a way of maintaining social harmony. In line with Muslim tradition, using your left hand to greet people or to accept things from others can be seen as rude.

Malaysian men often wear an item of traditional clothing known as a batik on Fridays, while most women wear a kebaya and hijab all year round. Western business attire is very common, and adherence to a conservative dress code is advisable in formal situations.

GOVERNMENT MINISTRIES

Prime Minister’s Office
603 8888 8000
Deputy Prime Minister’s Office
603 8888 1950
Ministry of Agriculture and Agro Based Industry
603 8870 1200
Ministry of Communications and Multimedia
603 8000 8000
Ministry of Defence
603 2059 8400
Ministry of Domestic Trade, Cooperatives and Consumerism
603 8000 8000
Ministry of Education
603 8000 8000 
Ministry of Higher Education
603 8000 8000
Ministry of Energy, Green Technology and Water
603 8000 8000
Ministry of Federal Territories
603 8000 8000
Ministry of Finance
603 8000 8000
Ministry of Foreign Affairs
603 8000 8000
Ministry of Health
603 8000 8000
Ministry of Home Affairs
603 8886 8000
Ministry of Urban Wellbeing, Housing and Local Government
603 8000 8000
Ministry of Human Resources
603 8000 8000
Ministry of International Trade and Industry
603 8000 8000
Ministry of National Resources and Environment
603 8000 8000
Ministry of Plantation Industries and Commodities
603 8000 8000
Ministry of Rural and Regional Development
603 8000 8000 
Ministry of Science, Technology and Innovation
603 8000 8000
Ministry of Tourism and Culture
603 8000 8000
Ministry of Transport
603 8000 8000
Ministry of Women, Family and Community Development
603 8323 1000
Ministry of Works
603 8000 8000
Ministry of Youth and Sports
603 8871 3333

INVESTMENT INFORMATION

Invest Kuala Lumpur
603 2260 2270
Invest Penang
604 646 8833
Iskandar Regional Development Authority
607 233 3000
Malaysian Investment Development Authority 
603 2267 3633
Malaysian Technology Development Corporation
603 2172 6000
Malaysia External Trade Development Corporation
603 6207 7077
Multimedia Development Corporation
603 8315 3000
Sabah Economic Development and Investment Authority
608 8450 650

ASSOCIATIONS & CHAMBERS OF COMMERCE

American Malaysian Chamber of Commerce
603 2283 3407
British Malaysian Chamber of Commerce
603 2163 1784
Japanese Chamber of Trade and Industry
603 2142 7106
Malaysia Australia Business Council
603 7960 9490
Malaysia China Chamber of Commerce
603 9223 1188
Malaysian French Chamber of Commerce and Industry
603 2035 6970
Malaysian German Chamber of Commerce and Industry
603 9235 1800
Malaysia International Chamber of Commerce and Industry
603 6201 7708
National Chamber of Commerce and Industry
603 6204 9811
EU Malaysia Chamber of Commerce and Industry
603 2162 6298

INDUSTRY BOARDS

Palm Oil Board
603 8769 4400
Rubber Board
603 9206 2000
Cocoa Board
60 88 234 477
Timber Industry Board 
603 9282 2235
SME Corp
603 2775 6000

FOREIGN MISSIONS

Australia
603 2146 5555
Brunei
603 2161 2800
Canada
603 2718 3333
China
603 2175 8888
Delegation of the European Union Malaysia
603 2723 7373
France
603 2053 5500
Germany
603 2170 9666
India
603 6205 2350
Indonesia
603 2116 4016
Iran
603 4251 4824
New Zealand
603 2078 2533
Netherlands
603 2168 6200
Russia
603 4256 0009
Saudi Arabia
603 4257 9433
Singapore
603 2161 6277
Switzerland
603 2148 0622
Thailand
603 2148 8222
Turkey
603 4257 2114
UAE
603 4253 5221
US
603 2168 5000
UK
603 2170 2200
 

Airport exchange bureaux can convert most major foreign currencies; however, it is advisable to change less-common currencies into dollars or pounds before arrival. While credit cards are widely accepted, it is recommended that travellers keep some cash on hand.

Kuala Lumpur Sentral is a 28-minute journey away from Kuala Lumpur International Aiport with the KLIA Ekspres train. Cars are available to hire at the airport and throughout the country, while blue and red taxis provide metered and unmetered fares, respectively.

INTERNATIONAL ORGANISATIONS

UN Development Programme
603 2095 9122
Malaysian Red Crescent
603 2142 8122

BANKS

Alliance Bank
603 5516 9988
Affin Bank
603 2055 9000
Al Rajhi Bank
6032332 6000
Alkhair International Islamic Bank
603 2773 8700
AmBank
603 2178 8888
Asian Finance Bank
603 2079 1000
CIMB Bank
603 2295 6888
Citibank
603 2383 0000
Deutsche Bank
603 2053 6788
Hong Leong Bank 
603 7626 8899
HSBC Premier
603 8321 5208
JP Morgan Chase
603 2718 0500
Kuwait Finance House
603 2168 0000
Maybank
603 7844 3696
Public Bank
603 2179 5000
RHB Bank
603 9206 8118
Standard Chartered Bank
603 7711 8888
United Overseas Bank
603 2692 4511 

SHOPPING CENTRES

The Curve
603 7710 6868
Mid Valley Megamall
603 2983 3333
Pavilion KL
603 2118 8833
Starhill Gallery
603 2782 3855
Suria KLCC
603 2382 3326
Nu Sentral
603 2773 5611

CAR HIRE

Pacific Rent-A-Car
603 2287 4118/9
Hertz
603 2148 6433
Advantage Car Rentals
603 2161 5855
Avis
603 7803 7555
Hawk Rent-A-Car
603 5631 6488

TAXI COMPANIES

Airport Taxi
603 9223 8080
Comfort Radio Cab
603 8024 2727
Public Cab
603 6259 2929
Super Cabs
603 7805 5333

AIRLINES

AirAsia
600 85 8888
Air France
603 7724 8181
Air India
603 2072 6066
British Airways
603 7712 4747
Cathay Pacific
603 2035 2777
Emirates Airlines
603 6207 4999
Gulf Air
603 2141 2676
Lufthansa
603 2053 1898
Malaysian Airlines
603 7843 3000
Malindo Air
603 7841 5388
Qatar Airways
603 2118 6100
Royal Brunei Airlines
603 2070 6628
Saudi Arabian Airlines
603 2166 4488
Singapore Airlines
603 2698 7033
Thai Airways
603 2034 6999
Qantas
603 6279 5033
Kuala Lumpur International Airport Infoline
603 8777 8888

MOBILE OPERATORS

Altel
603 2613 3888
Celcom
603 3630 8888
DIGI
601 6221 1800
Maxis
1800 821 123
U Mobile
601 8388 1318

EMERGENCY

Police and Ambulance
999
Fire Brigade
994
Red Crescent Society
603 2141 8227
Tourism Police Hotline
603 2149 6590

HOSPITALS

Gleneagles Hospital
603 4257 1300
iHeal Medical Centre
603 2287 7398
KPJ Ampang Puteri Specialist Centre
603 4270 2500
KPJ Damansara Specialist Hospital
603 7718 1000
Prince Court Medical Centre
603 2160 0000

COURIER COMPANIES

FedEX
603 7721 1388
GD Express
603 7787 2222
PKT Logistics
603 5161 8111
United Parcel Services
603 5022 5488
TNT Express Worldwide
1300 882 882

CREDIT CARDS

AEON Credit Service
603 2719 9999
American Express
603 2050 0000
Diners Club
603 2730 3388
MasterCard International
1800 80 4594
Visa International
1800 80 2997

LEGAL SERVICES

Azmi & Associates
603 2118 5000

TAX & ACCOUNTANCY

EY
603 7495 8000

SERVICED OFFICES

Servcorp
603 2169 6188