Useful tips for new arrivals to Oman

Language

Similar to other GCC member states, Arabic is the official language of Oman, although English is widely spoken and understood. Using English to get around or conduct business in the capital, Muscat, or other hubs such as Sohar or Salalah, is relatively easy. Locals do appreciate the exchange of salutations in Arabic, but are very accommodating to non-Arabic speakers. Having historic ties to Zanzibar and a large Asian subcontinent population means that Swahili, Hindu and Urdu are also widely spoken. English is often taught as a second language and road signs will appear in both English and Arabic. It is recommended to send any official government correspondence in Arabic.

Etiquette

Omanis are renowned for being very friendly and accepting of Western culture, although it is of course recommended that the visitor be respectful of local customs, values and religion. Therefore, it is best to err on the conservative side when unsure of local customs. Handshakes are acceptable and widely used in business situations; however, businessmen should wait for the woman to extend her hand first. In social situations it is customary for the host to pay for the meal and allow the guest to eat first.

Currency

Oman’s currency is the Omani rial (OR) and is pegged to the US dollar at OR1:$2.60 as of November 2018. One rial comprises 1000 baisa, also written baiza. Banknotes are issued in denominations of 100 baisa, a half-rial (the equivalent of 500 baisa), one-, five-, 10-, 20-, and 50-rial notes. ATMs are widely available across Oman and credit cards are commonly accepted.

Transport

Taxis are available along the main highway and in popular tourist areas, as well as through taxi applications for iOS and Android such as Marhaba, Otaxi and Mwasalat. Airport taxi prices are set and vary depending on the destination, but city taxis are not metered and a price should be agreed upon beforehand. Buses are new to Muscat and bus terminals are easy to spot around town. Car hire is available at the airport or through car rental offices in Oman’s cities.

Communications

The international telephone country code for Oman is +968. There are two main mobile phone operators: Omantel and Ooredoo, which offer both fixed-line and mobile services. A third mobile operator is expected but has not been announced as of November 2018. Mobile virtual network operator licences have also been awarded to other mobile resellers, including FRiENDi, Renna Mobile and TeO. All operators offer SIM cards that can be activated within minutes of purchase. Public Wi-Fi networks can be easily accessed in coffee shops. The mobile operators also offer prepaid mobile internet, which guarantees immediate web access over the 3G and 4G networks.

Electricity

Oman’s electrical outlets are 220-240V, 50 Hz. UK-style three-pronged plugs are used in a number of facilities; however, most electrical equipment is of the European two-pronged type.

Visa

Nationals of 69 countries, including Australia, Canada, the EU, the UK and the US, can easily obtain a wide range of visa options online. In addition, visa rules for nationals from India, China, Russia and Iran have also been eased. Visa options range from single entry for 10 days to multiple entries over 365 days, and the costs range from OR5 ($12.99) to OR50 ($130).

Working Hours

Both the public and private sectors observe the Sunday-to-Thursday working week. Banks and government offices are open 7.30am-2.30pm, while most private sector companies’ official hours are between 9.00am and 5.00pm.

Dress

A variety of dress styles can be found in Oman. Men commonly wear a simple, ankle-length white robe called a dishdasha, with either a kummah (a woven cap, worn daily) or a mussah (a turban, used for special occasions and also as more formal headwear). Meanwhile, women’s dress differs depending on the region, but generally consists of a long dress and a headscarf. Modesty is recommended for visitors in order to respect local customs. Business suits or the equivalent are the norm for visiting Western businessmen and women.