With one of the most connected online populations in the region, the Philippines offers many areas of potential growth for telecoms companies, both in terms of selling services and devices. With the introduction of a new operator in 2016, the competition to capture market share is going to increase.
How can the Philippines ensure the orderly decentralisation of business process outsourcing (BPO) growth as urban areas reach maturity?
Rarely has a new industry traced the trajectory from concept to prime economic driver as quickly as business process outsourcing (BPO) has in the Philippines. In a very short time span, BPO has grown from a handful of contact centres to a global back-office resource hub and call-centre capital of the world, drawing jobs and investment from all...
The success of the voice segment of the business process outsourcing (BPO) industry has enticed many clients to fold non-voice, higher-value process outsourcing services into their offshore BPO operations in order to expand and compete more effectively and economically. These higher-value non-voice services include the outsourcing of data-...
A flourishing outsourcing sector, fresh investments in infrastructure and the development of new housing will continue to fuel the Philippines’ swiftly growing economy. These factors are set to have a positive impact on the construction sector, despite significant structural bottlenecks. At 8.9% in 2015, growth in the Philippine construction...
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