Jordan ICT

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The mobile sector in Jordan is marked by stiff competition. Indeed, in its 2012 Cellular Competition Intensity Index Amman-based Arab Advisors Group said the kingdom had the most competitive mobile telephony market in the region after Saudi Arabia, having evaluated the number of operators and services available in 19 Middle East and North Africa (...

The past several years have seen significant changes in Jordan. The state is pushing ahead with structural reforms that should provide a sound base for future development, as the economy shows signs of a brisk recovery from the difficult years it has faced in the wake of the global financial crisis. 

Chapter | Telecoms & IT from The Report: Jordan 2013

Subscriber numbers among the four mobile operators have continued to grow in recent years. Operating costs have risen somewhat and profits have fallen, due mostly to heightened competition. The outlook for this sector remains positive – the kingdom’s telecoms industry is progressing toward a more IT-oriented future, as data demand grows and network operators ramp up their mobile broadband and...

The government is working hard to keep telecoms investment from leaving the country and expand the sector’s role in domestic employment, particularly as the short-term economic outlook looks set to remain strained. As a result the Kingdom is considering the possibility of allowing a new provider to enter the mobile telephony segment.

The information and communication technology (ICT) sector is looking to further expand its reach across the region, with the giant Saudi market firmly in its sights -- though there have been suggestions that the congested domestic industry needs to consolidate to better equip it for overseas conquest.

The calibre of Jordan’s human resources is a key factor behind its emergence as a regional IT centre, but the sector faces challenges on the labour front, including the need to ensure that the country’s universities continue to produce graduates up to speed with the latest technology. The government and the private sector are undertaking a range of...

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